A bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" ...
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
When working on a large software system, a programmer typically spends an inordinate amount of time sifting through thousands of artifacts to find just the subset of information n...