Robots have entered our domestic lives, but yet, little is known about their impact on the home. This paper takes steps towards addressing this omission, by reporting results from ...
Ja-Young Sung, Lan Guo, Rebecca E. Grinter, Henrik...
The idea of conducting usability tests remotely emerged ten years ago. Since then, it has been studied empirically, and some software organizations employ remote methods. Yet ther...
Henrik Villemann Nielsen, Jan Stage, Morten Sieker...
There is little understanding of how people describe software problems, but a variety of tools solicit, manage, and analyze these descriptions in order to streamline software deve...
We draw from the quality management and organizational learning literatures to develop a descriptive model of software process management. These literature streams suggest that the...
The primary objective of a knowledge-based system (KBS) is to use stored knowledge to provide support for decision-making activities. Empirical studies identify improvements in de...