A case is described of a firm, which decided to develop a new IT system using a mixture of contract or outsourced workers and company employees. The company employees were placed ...
The changing needs of healthcare provision around the world are forcing service designers and decision makers to adopt new tools in design and evaluation of processes. Apart from ...
Web services are open, interoperable, easy to integrate and reuse, and are extensively used in many application domains. Research and best practices have produced excellent support...
Leen Lambers, Leonardo Mariani, Hartmut Ehrig, Mau...
In both the quality improvement and the design of a product, the engineering characteristics affecting product performance are primarily identified and improved to optimize custom...
Compliance management is essential for ensuring that organizational business processes and supporting information systems are in accordance with a set of prescribed requirements or...