Because a hypermedia document is more complex than conventional text, it requires preparation with respect to two key aspects. First, the author begins to develop a "vision&q...
Takeshi Shimizu, Stephen W. Smoliar, John S. Borec...
Significant temporal and monetary costs are associated with the development and implementation of a knowledge management system (KMS). To justify this investment, it is important ...
Nicole F. Velasquez, Alexandra Durcikova, Rajiv Sa...
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
E-commerce has become an important part of business. In South Korea, the market size of online shopping malls was 13,460 billion Korean Won in 2006, and this figure keeps growing....
Today, the means for attaining competitive advantage with information technology (IT) has shifted from efficiently managing the organization's operations to discovering ways ...
Amelia Maurizio, James Sager, Peter Jones, Gail Co...