Many inference methods of queueing systems have been developed on the basis of Larson's QIE(queue inference engine) with the assumption of homogeneous Poisson arrivals. It in...
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
The impact of process variation in state of the art technology makes traditional (worst case) designs unnecessarily pessimistic, which translates to suboptimal designs in terms of...
Virtual prototyping with 3D drawing programs provides a means of rapidly developing system concepts and analyzing them for form, fit, logistics, human factors integration, and gen...
This paper focuses on agent-based approach to study the relationship between the individual behavior of participants and the overall development of a virtual community, to help pe...