Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Outcomes of this modeling research are the ability to facilitate comparisons of investment alternatives or strategies; regarding primary targets, possible annual revenues, promoti...
In this paper we analyse the requirements of performing parallel transaction-oriented simulations within loosely coupled systems like Ad Hoc Grids. We focus especially on the spac...
We are concerned with the use of Mobile Agents for information retrieval. A multi-agent system is considered; a number of agents are involved in a collective effort to retrieve di...
The GeoWorlds system integrates geographic information systems, spatial digital libraries and other information analysis, retrieval and collaboration tools. It supports multiple a...