Two key objectives of conversational case-based reasoning (CCBR) systems are (1) eliciting case facts in a manner that minimizes the user’s burden in terms of resources such as t...
The efficacy of expert systems often depends on the accuracy and completeness of the problem specification negotiated with the user. Therefore, efficient user interfaces are needed...
This paper introduces a new dialogue management framework for goal-directed conversations. A declarative specification defines the domain-specific elements and guides the dialogue...
The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reason...
This paper presents a framework for specifying Web services communities. A Web service is an accessible application that humans, software agents, and other applications in general ...