Following and understanding discussions on mailing lists is a prevalent task for executives and policy makers in order to get an impression of one’s company image. However, exist...
Hearing people argue opposing sides of an issue can be a useful way to understand the topic; however, these debates or conversations often don't exist. Unfortunately, generat...
Nathan D. Nichols, Lisa M. Gandy, Kristian J. Hamm...
There has recently been a significant increase in the number of community-based question and answer services on the Web where people answer other peoples’ questions. These serv...
We describe an approach for multi-modal characterization of social media by combining text features (e.g. tags as a prominent example of short, unstructured text labels) with spat...
An expert finding is a very common task among enterprise search activities, while its usual retrieval performance is far from the quality of the Web search. Query modeling helps t...