91 search results - page 4 / 19 » Discovering relationships between service and customer satis... |
CSCW
2000
ACM
13 years 11 months ago
2000
ACM
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
WWW
2007
ACM
14 years 8 months ago
2007
ACM
Major research challenges in discovering Web services include, provisioning of services across multiple or heterogeneous registries, differentiating between services that share si...
ICAI
2007
13 years 9 months ago
2007
- NLM's Unified Medical Language System (UMLS) is a very large ontology of biomedical and health data. In order to be used effectively for knowledge processing, it needs to be...
SAINT
2002
IEEE
14 years 11 days ago
2002
IEEE
In this paper, we describe the Jack-in-the-Net (Ja-Net) architecture for adaptive services in a large scale, open network environment. Using biologically inspired concepts, Ja-Net...
HICSS
2008
IEEE
14 years 1 months ago
2008
IEEE
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...