CARD (Collaborative Analysis of Requirements and Design) is an influential technique for participatory design and participatory analysis that is in use on three continents. This p...
This poster describes an integrated set of stories and story-based activities that we have used in product development in IBM Software Group's Lotus product organizations. We...
Majie Zeller, Sandra L. Kogan, Michael J. Muller, ...
The movement of design out of the workplace and into the home brings with it the need to develop new analytic concepts to consider how ubiquitous computing might relate to and supp...
Andy Crabtree, Tom Rodden, Terry Hemmings, Steve B...
A study of email responsiveness was conducted to understand how the timing of email responses conveys important information. Interviews and observations explored users’ perceptio...
We report on a study (N=36) of user preferences for balancing awareness with privacy. Participants defined permissions for sharing of location, availability, calendar information ...