Think-aloud testing is a widely employed usability evaluation method, yet its use in practice is rarely studied. We report an explorative study of 14 think-aloud sessions, the aud...
This keynote paper argues for an increased understanding of the various roles involved in the development work to be able to achieve the goal of developing increased usability. Hum...
HCI has many challenges and internal debates (for example, where is our theory? What is the role of design in HCI? What is the relationship between research and practice? How do w...
Most research on how people represent procedures suggests that control labels are central. However, our data suggest that even moderately-experienced users do not rely on labels t...
Franklin P. Tamborello II, Phillip H. Chung, Micha...
The landscape of interactive technology design and evaluation is expanding. In the past, usability and task efficiency were the main focus for research in human computer interacti...