MAP queueing networks are recently proposed models for performance assessment of enterprise systems, such as multi-tier applications, where workloads are significantly affected b...
Most parallel computing resources are controlled by batch schedulers that place requests for computation in a queue until access to compute nodes is granted. Queue waiting times a...
Message oriented middleware (MOM) is a specific class of middleware that operates on the principles of message passing or message queuing. Existing MOM syste doesn't support ...
This paper presents a control-theoretic approach to reactive flow control in networks that do not reserve bandwidth. We assume a round-robin-like queue service discipline in the o...
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...