9 search results - page 1 / 2 » Dual Sales Channel Management with Service Competition |
MSOM
2008
13 years 7 months ago
2008
IMCS
2007
13 years 7 months ago
2007
Purpose – Customer relationship management (CRM) is an information system that tracks customers’ interactions with the firm and allows employees to instantly pull up informat...
HICSS
2002
IEEE
14 years 13 days ago
2002
IEEE
E-Commerce can be streamlined if products and services are unambiguously identified with industryagreed XML tags through the coding of products and services according to standard ...
ELPUB
2008
ACM
13 years 9 months ago
2008
ACM
This paper analyzes U.S. university press datasets (2001-2007) to determine net publishers' revenues and net publishers' units, the major markets and channels of distrib...
ECIS
2004
13 years 8 months ago
2004
The implementation of technology and, in particular, eCommerce technologies has had unforeseen consequences for the relationship between managers and employees. To be able to oper...