We studied CAD system users to find out how they use the sophisticated customization and extension facilities offered by many CAD products. We found that users of varying levels o...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
We define a new decidable logic for expressing and checking invariants of programs that manipulate dynamically-allocated objects via pointers and destructive pointer updates. The ...
Greta Yorsh, Alexander Moshe Rabinovich, Mooly Sag...
This study analyzed rhythm and timing in 18 instant messenger (IM) conversations between one advisor and four graduate students (4 dyads), hypothesizing that individuals would sho...
With the advent of Web 2.0 and the emergence of improved technologies to enhance UI, the importance of user experience and intuitiveness of Web interfaces led to the growth and su...