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WSC
1998
13 years 9 months ago
1998
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
CCS
2010
ACM
13 years 7 months ago
2010
ACM
The recent diversification of telephony infrastructure allows users to communicate through landlines, mobile phones and VoIP phones. However, call metadata such as Caller-ID is ei...
ML
2008
ACM
13 years 7 months ago
2008
ACM
The importance of providing a mechanism to call C functions from high-level languages has been understood for many years and, these days, almost all statically-typed high-level-la...
ASE
2004
13 years 7 months ago
2004
Abstract. The use of pointers presents serious problems for software productivity tools for software understanding, restructuring, and testing. Pointers enable indirect memory acce...
CORR
2010
Springer
13 years 6 months ago
2010
Springer
The Call admission control (CAC) is one of the Radio Resource Management (RRM) techniques that plays influential role in ensuring the desired Quality of Service (QoS) to the users...