The application of hardware-parameterized models to distributed systems can result in omission of key bottlenecks such as the full cost of inter-node communication in a shared mem...
We report a study to determine the impact of four types of disturbances on the failure intensity of a software product undergoing system test. Hardware failures, discovery of a cr...
Named urban neighborhoods (localities) are often examples of vague place extents. These are compared with current knowledge of vagueness in concepts and categories within semantic ...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Since the early 1970's a number of models have been proposed for estimating software reliability. However, the realism of many of the underlying assumptions and the applicabi...