Six Sigma provides an effective mechanism to focus on customer requirements, through improvement of process quality. In the Global Engineering Development Center of Tata Consultan...
Maintenance costs make up the bulk of the total life cycle costs of a software system. Besides organizational issues such as knowledge management and turnover, the longterm mainte...
Florian Deissenboeck, Markus Pizka, Tilman Seifert
The Planets Testbed is an open access web application for the digital preservation community, providing an experimental framework for evaluating preservation tools and approaches i...
Brian Aitken, Seamus Ross, Andrew Lindley, Edith M...
Many studies have shown how knowledge workers face challenges while multi-tasking among several projects and initiatives at the workplace. Researchers and consultants of personal p...
The experience of preparing interface design knowledge to be reusable allows reflection on the process, potential, and general challenges of effectively and efficiently using this...
Catherine Payne, C. F. Allgood, Christa M. Chewar,...