Although distributed object computing has developed rapidly over the past decade, and is now becoming commercially important, there remain key application areas inadequately suppo...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
The natural or man-made disaster demands an efficient communication and coordination among first responders to save life and other community resources. Normally, the traditional c...
Nowadays, the Grid is the focus of multiple researches. Our work is centered on Resource Management for Grids as it is an opened and current research area. Decentralized, scalable ...
Managing usage service level agreements (USLAs) within environments that integrate participants and resources spanning multiple physical institutions is a challenging problem. Mai...