Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
Many real life sequence databases, such as customer shopping sequences, medical treatment sequences, etc., grow incrementally. It is undesirable to mine sequential patterns from s...
Web Usage Mining refers to the discovery of interesting information from user navigational behavior as stored in web access logs. While extracting simple information from web logs...
John R. Punin, Mukkai S. Krishnamoorthy, Mohammed ...
Existing temporal pattern mining assumes that events do not have any duration. However, events in many real world applications have durations, and the relationships among these ev...
Pattern discovery in sequences is an important problem in many applications, especially in computational biology and text mining. However, due to the noisy nature of data, the tra...