Email has become an integral and sometimes overwhelming part of users’ personal and professional lives. In this paper, we measure the flow and frequency of user email toward th...
Lisa Johansen, Michael Rowell, Kevin R. B. Butler,...
Can we use social networks to combat spam? This paper investigates the feasibility of MailRank, a new email ranking and classification scheme exploiting the social communication ...
incompatibility. We introduce Mona, an operational email system embodying this automatic approach. Mona establishes conversation context independently of user actions through the ...
The project fragmentation problem in personal information management occurs when someone who is working on a single project stores and retrieves information items relating to that...
In email-based discussion lists (DLs), messages resident in archives, email clients and elsewhere are persistent. One way of examining persistent messages is through the eyes of l...