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» Email classification with co-training
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ICTAI
1999
IEEE
14 years 2 months ago
Dynamic Email Organization via Relevance Categories
Many researchers have proposed classification systems that automatically classify email in order to reduce information overload. However, none of these systems are in use today. T...
Kenrick J. Mock
ICML
2002
IEEE
14 years 10 months ago
IEMS - The Intelligent Email Sorter
Classification of email is an important everyday task for a large and growing number of users. This paper describes the machine learning approaches underlying the i-ems (Intellige...
Elisabeth Crawford, Judy Kay, Eric McCreath
AIPRF
2008
13 years 11 months ago
Spam Sender Detection with Classification Modeling on Highly Imbalanced Mail Server Behavior Data
Unsolicited commercial or bulk emails or emails containing viruses pose a great threat to the utility of email communications. A recent solution for filtering is reputation systems...
Yuchun Tang, Sven Krasser, Dmitri Alperovitch, Pau...
ANLP
2000
112views more  ANLP 2000»
13 years 11 months ago
Message Classification in the Call Center
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is o...
Stephan Busemann, Sven Schmeier, Roman Georg Arens