Central to a data cleaning system are record matching and data repairing. Matching aims to identify tuples that refer to the same real-world object, and repairing is to make a dat...
Wenfei Fan, Jianzhong Li, Shuai Ma, Nan Tang, Weny...
Abstract. This work describes a methodology that can be used to identify structure and communication patterns within an organization based on e-mail data. The first step of the me...
Petros Drineas, Mukkai S. Krishnamoorthy, Michael ...
Contact center agents typically respond to email queries from customers by selecting predefined answer templates that relate to the questions present in the customer query. In th...
Rahul Malik, L. Venkata Subramaniam, Saroj Kaushik
This paper describes the design and development of a software system to support law enforcement in investigating and prosecuting email based crimes. It focuses on phishing scams w...
Machine learning and data mining can be effectively used to model, classify and discover interesting information for a wide variety of data including email. The Email Mining Toolk...