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WECWIS
2006
IEEE
139views ECommerce» more  WECWIS 2006»
14 years 3 months ago
WSC-06: The Web Service Challenge
In today’s businesses, there is a trend that serviceoriented architecture (SOA) is evolving into a popular architectural paradigm for IT infrastructure. SOA allows companies’ ...
M. Brian Blake, William Kwok-Wai Cheung, Michael C...
WSC
1998
13 years 11 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
ICWS
2009
IEEE
14 years 7 months ago
SOA-Based Integration of the Internet of Things in Enterprise Services
Advances in the areas of embedded systems, computing, and networking are leading to an infrastructure composed of millions of heterogeneous devices. These devices will not simply ...
Patrik Spiess, Stamatis Karnouskos, Dominique Guin...
ICNS
2009
IEEE
14 years 4 months ago
Balancing Load of APs by Concurrent Association of Every Wireless Node with Many APs
Abstract— In this paper we propose a novel method for associating Wireless Mobile Nodes (WMNs) to Access Points (APs) in busy Wireless access networks. The proposed method associ...
Dilip Sarkar, Uttam K. Sarkar
ECIS
2001
13 years 11 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light