Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
: We present several quality criteria for skills management initiatives based on the competence-performance approach [Kor97]. The criteria help to measure reliability and validity ...
Human resource strategy can emerge within a decentralized decision structure that gives managers autonomy to take responsive actions while overall strategic direction is considered...
To accomplish a business process redesign project successfully, an enterprise needs to gather information about its present business process situation as well identifying clear and...