Academics and industry professionals alike have long been interested in developing a nuanced and empirically sound typography of online gamers. Designers and engineers are aware o...
Online communication media such as email, instant messaging, bulletin boards, voice-over-IP, and social networking sites allow any sender to reach potentially millions of users at...
Alan Mislove, Ansley Post, Peter Druschel, P. Kris...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
In this paper we introduce a new data gathering method “Web/URL Citation” and use it and Google Scholar as a basis to compare traditional and Web-based citation patterns acros...
Abstract—Online social networks such as Facebook, MySpace, and Orkut store large amounts of sensitive user data. While a user can legitimately assume that a social network provid...
Manuel Egele, Andreas Moser, Christopher Kruegel, ...