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ICSE
2005
IEEE-ACM
14 years 8 months ago
Informatics: A Novel, Contextualized Approach to Software Engineering Education
Over the past decade, it has been established that a good education in software engineering requires a specialized program of study different from traditional computer science prog...
André van der Hoek, David G. Kay, Debra J. ...
ISESE
2003
IEEE
14 years 1 months ago
Conducting On-line Surveys in Software Engineering
One purpose of empirical software engineering is to enable an understanding of factors that influence software development. Surveys are an appropriate empirical strategy to gather...
Teade Punter, Marcus Ciolkowski, Bernd G. Freimut,...
CAISE
2006
Springer
13 years 11 months ago
Separation and Modularization of Crosscutting Social Patterns in Detailed Architectural Design
This paper outlines an aspect-oriented approach to support separation and modularization of crosscutting concerns in multi-agent systems. Aspects as abstractions to capture social ...
Carla T. L. L. Silva, Jaelson Brelaz de Castro, Jo...
PVLDB
2008
137views more  PVLDB 2008»
13 years 7 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
HICSS
2009
IEEE
124views Biometrics» more  HICSS 2009»
14 years 2 months ago
Case Studies of an Insider Framework
Many groups are interested in the insider threat problem, but the model generally used by all of these groups is implicitly binary—one is either within a perimeter or not. There...
Matt Bishop, Sophie Engle, Sean Peisert, Sean Whal...