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» Engineering human trust in mobile system collaborations
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CIBSE
2008
ACM
13 years 9 months ago
Using Refinement Checking as System Testing
Abstract. Software testing is an expensive and time-consuming activity; it is also error-prone due to human factors. But, it still is the most common effort used in the software in...
Cristiano Bertolini, Alexandre Mota
CHIMIT
2009
ACM
14 years 2 months ago
Scripting practices in complex systems management
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John...
PDC
2004
ACM
14 years 1 months ago
Socio-technical walkthrough: designing technology along work processes
How can the documentation of concepts for complex sociotechnical systems, such as the adoption of groupware, be incorporated into practices of PD? Documents are important in suppo...
Thomas Herrmann, Gabriele Kunau, Kai-Uwe Loser, Na...
CSCW
2011
ACM
13 years 2 months ago
It's about time: confronting latency in the development of groupware systems
The presence of network latency leads to usability problems in distributed groupware applications. Example problems include difficulty synchronizing tightly-coupled collaboration...
Cheryl Savery, T. C. Nicholas Graham
CCS
2005
ACM
14 years 1 months ago
A framework for concrete reputation-systems with applications to history-based access control
In a reputation-based trust-management system, agents maintain information about the past behaviour of other agents. This information is used to guide future trust-based decisions...
Karl Krukow, Mogens Nielsen, Vladimiro Sassone