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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
14 years 19 days ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
UM
2010
Springer
14 years 12 days ago
Bayesian Credibility Modeling for Personalized Recommendation in Participatory Media
In this paper, we focus on the challenge that users face in processing messages on the web posted in participatory media settings, such as blogs. It is desirable to recommend to us...
Aaditeshwar Seth, Jie Zhang, Robin Cohen
HOTSWUP
2009
ACM
14 years 18 hour ago
An Implementation of the Linux Software Repository Model for Other Operating Systems
Year after year, the frequency of updated releases of software continues to increase. Without an automated install process, the result is either that a system installs software wi...
Neil McNab, Anthony Bryan
ISTA
2004
13 years 8 months ago
On a Network Forensics Model For Information Security
: The employment of a patchwork of nonintegrated security products can only provide incomplete coverage, which cannot give the total panorama of the network misuse behavior. Networ...
Wei Ren
SIGIR
2006
ACM
14 years 1 months ago
Answering complex questions with random walk models
We present a novel framework for answering complex questions that relies on question decomposition. Complex questions are decomposed by a procedure that operates on a Markov chain...
Sanda M. Harabagiu, V. Finley Lacatusu, Andrew Hic...