Workflow management systems are being increasingly used by many organizations to automate business processes and decrease costs. Audit trails from workflow management systems incl...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
Abstract. In today's dynamic IT environment with increased global competition, enterprises must achieve greater business agility and decrease the TCO (Total Cost of Ownership)...
The growth of business enterprises and the emergence of the Internet as a medium for data processing has led to a proliferation of applications that are server-centric. The power ...
Understanding the performance and dynamic behavior of workflow is crucial in being able to modify, maintain, and improve it. A particularly difficult aspect of measuring the perfor...