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ECIS
2001
15 years 5 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
CAISE
2009
Springer
15 years 2 months ago
Developing Quality Management Systems with DEMO
The International Organization for Standardization (ISO) has defined Quality Management, but it has not yet adopted standards for developing Quality Management Systems (QMSs), nota...
Jos Geskus, Jan L. G. Dietz
CIDR
2009
126views Algorithms» more  CIDR 2009»
15 years 5 months ago
Declarative Reconfigurable Trust Management
In recent years, there has been a proliferation of declarative logic-based trust management languages and systems proposed to ease the description, configuration, and enforcement ...
William R. Marczak, David Zook, Wenchao Zhou, Molh...
NOMS
2008
IEEE
181views Communications» more  NOMS 2008»
15 years 10 months ago
Coordinated management of power usage and runtime performance
— With the continued growth of computing power and reduction in physical size of enterprise servers, the need for actively managing electrical power usage in large datacenters is...
Malgorzata Steinder, Ian Whalley, James E. Hanson,...
CAISE
2006
Springer
15 years 8 months ago
Semantic Annotation Framework to Manage Semantic Heterogeneity of Process Models
Effective discovery and sharing of process models within and/or across enterprises are important in process model management. A semantic annotation approach has been applied for sp...
Yun Lin, Darijus Strasunskas, Sari Hakkarainen, Jo...