Enterprise systems entail complex organizational interventions. Accurately gauging the impact of any complex information system requires understanding its multidimensionality, and...
: Organisations invest enormous amount of resources in acquiring Enterprise Systems (ES), presumably expecting positive impacts to the organisation and its functions. Despite the o...
ERP implementation issues have been given much attention since two decades ago due to its low implementation success. Nearly 90 percent of ERP implementations are late or over bud...
Liang Zhang, Matthew K. O. Lee, Zhe Zhang, Probir ...
Contemporary concepts such as Business Process Re-engineering and Process Innovation emphasize the importance of process-oriented management concepts as a businesses paradigm. Lar...
Wasana Sedera, Michael Rosemann, Gabriella Doebeli