Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A promising idea to manage and simplify the configuration pr...
Jan Recker, Jan Mendling, Wil M. P. van der Aalst,...
The U.S. Capitol Police (USCP) are responsible for protecting the Capitol Hill complex encompassing the Senate and House office buildings and the Capitol building. Currently, the ...
Frank Armour, Stephen H. Kaisler, Jim Getter, Doug...
This work presents a method for the definition of process capability profiles lined up with the specific business model of small software companies. The developed method is made u...
In this article we describe the operationalised Business Intelligence (BI) environment of the Amsterdam-Amstelland Police Department (AAPD) as it presented itself in the spring of...
The proliferation of IT and its consequent dispersion is an enterprise reality, however, most organizations do not have adequate tools and/or methodologies that enable the managem...