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CHI
2009
ACM
14 years 8 months ago
Can machines call people?: user experience while answering telephone calls initiated by machine
Current state-of?the-art spoken dialog systems are aimed at handling telephone calls to automate incoming caller requests. In this paper we explore a scenario which is symmetric t...
Adam J. Sporka, Jakub Franc, Giuseppe Riccardi
KDD
2009
ACM
260views Data Mining» more  KDD 2009»
14 years 8 months ago
Enabling analysts in managed services for CRM analytics
Data analytics tools and frameworks abound, yet rapid deployment of analytics solutions that deliver actionable insights from business data remains a challenge. The primary reason...
Indrajit Bhattacharya, Shantanu Godbole, Ajay Gupt...
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
14 years 8 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
CHI
2005
ACM
14 years 8 months ago
EyeWindows: evaluation of eye-controlled zooming windows for focus selection
In this paper, we present an attentive windowing technique that uses eye tracking, rather than manual pointing, for focus window selection. We evaluated the performance of 4 focus...
David Fono, Roel Vertegaal
POPL
2005
ACM
14 years 8 months ago
Synthesis of interface specifications for Java classes
While a typical software component has a clearly specified (static) interface in terms of the methods and the input/output types they support, information about the correct sequen...
P. Madhusudan, Pavol Cerný, Rajeev Alur, Wo...
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