Digital family calendars have the potential to help families coordinate, yet they must be designed to easily fit within existing routines or they will simply not be used. To under...
Carman Neustaedter, A. J. Bernheim Brush, Saul Gre...
Three distinct and interacting types of entities: people, software agents and e-markets are considered in this paper. These entities operate within Shaman, a proposed framework fo...
Gregory E. Kersten, Ryszard Kowalczyk, Hsiangchu L...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Having developed Metavid.org, a site that archives video footage of the U.S. Congressional proceedings, we build upon the platform to enable peer review of expert testimony within...
This paper provides an overview on the synergies between social web and knowledge managemen, topics, program committee members as well as summary of accepted papers for the SWKM20...