Wikipedia's brilliance and curse is that any user can edit any of the encyclopedia entries. We introduce the notion of the impact of an edit, measured by the number of times ...
Reid Priedhorsky, Jilin Chen, Shyong K. Lam, Kathe...
For large global enterprises, providing adequate resources for organizational acculturation, the process in which employees learn about an organization’s culture, remains a chal...
Jennifer Thom-Santelli, David R. Millen, Darren Ge...
To develop a science of small-group interaction in groupware, we need a method for analyzing the structure of computer-mediated discourse. Conversation analysis offers an analysis...
Coarse-grained approaches to customization allow the user to enable or disable groups of features at once, rather than individual features. While this may reduce the complexity of...
Much existing documentation is informal and serves to communicate "how-to" knowledge among restricted working groups. Using current practices, such documentation is both...
Madhu Prabaker, Lawrence D. Bergman, Vittorio Cast...