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» Evaluating Quality of Service for Service Level Agreements
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ICSOC
2007
Springer
14 years 4 months ago
Deriving SOA Evaluation Metrics in an Enterprise Architecture Context
Abstract. Service oriented architectures (SOA) are becoming reality in a corporate environment. Rather than pure technology improvements SOA intends to increase manageability and s...
Stephan Aier, Maximilian Ahrens, Matthias Stutz, U...
WSC
2001
14 years 2 days ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
SIGMETRICS
2004
ACM
145views Hardware» more  SIGMETRICS 2004»
14 years 4 months ago
A resource-allocation queueing fairness measure
Fairness is a major issue in the operation of queues, perhaps it is the reason why queues were formed in the first place. Recent studies show that the fairness of a queueing syst...
David Raz, Hanoch Levy, Benjamin Avi-Itzhak
INFOCOM
2003
IEEE
14 years 4 months ago
Integration of 802.11 and Third-Generation Wireless Data Networks
Abstract— The third-generation (3G) wide area wireless networks and 802.11 local area wireless networks possess complementary characteristics. 3G networks promise to offer always...
Milind M. Buddhikot, Girish P. Chandranmenon, Seun...
SEM
2004
Springer
14 years 4 months ago
PlanetSim: A New Overlay Network Simulation Framework
Abstract. Current research in peer to peer systems is lacking appropriate environments for simulation and experimentation of large scale overlay services. This has led to a plethor...
Pedro García López, Carles Pairot, R...