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1450
search results - page 16 / 290
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Evaluating Quality of Service for Service Level Agreements
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FGCS
2008
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FGCS 2008
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Optimal precomputation for mapping service level agreements in grid computing
13 years 7 months ago
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Qin Liu, Xiaohua Jia, Chanle Wu
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CONCURRENCY
2007
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CONCURRENCY 2007
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Towards increased expressiveness in service level agreements
13 years 7 months ago
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Viktor Yarmolenko, Rizos Sakellariou
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MANSCI
2008
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MANSCI 2008
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Service-Level Agreements in Call Centers: Perils and Prescriptions
13 years 7 months ago
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www.rotman.utoronto.ca
A call center with both contract and non-contract customers was giving priority to the contract customers only in off-peak hours, precisely when having priority was least importan...
Joseph M. Milner, Tava Lennon Olsen
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MSOM
2008
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MSOM 2008
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Inventory Service-Level Agreements as Coordination Mechanisms: The Effect of Review Periods
13 years 7 months ago
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Elena Katok, Douglas Thomas, Andrew Davis
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CN
2010
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CN 2010
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An efficient and lightweight method for Service Level Agreement assessment
13 years 5 months ago
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www.craax.ctvg.upc.es
René Serral-Gracià, Marcelo Yannuzzi...
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