Sciweavers

1450 search results - page 24 / 290
» Evaluating Quality of Service for Service Level Agreements
Sort
View
AINA
2006
IEEE
14 years 1 months ago
Autonomic Network-layer Multicast Service Towards Consistent Service Quality
In spite of significant work on real-time content distribution, providing consistent service quality across the Internet remains a challenge. Multicast applications further exace...
Björn Brynjúlfsson, Gísli Hj&aa...
ASWEC
2009
IEEE
14 years 24 days ago
A Multi Faceted Management Interface for Web Services
In open systems, independent services exist in administrative domains outside that of the consumers of those services. Current standards exist to create management interfaces to a...
Justin King, Alan W. Colman
ICN
2001
Springer
14 years 4 days ago
Evaluation of an Algorithm for Dynamic Resource Distribution in a Differentiated Services Network
New applications have been introduced to the today’s “best-effort” IP networks having different bandwidth and delay guarantee requirements. The IETF is currently focused on D...
Eugenia G. Nikolouzou, Petros Sampatakos, Iakovos ...
ICAC
2007
IEEE
14 years 2 months ago
SLA Decomposition: Translating Service Level Objectives to System Level Thresholds
In today’s complex and highly dynamic computing environments, systems/services have to be constantly adjusted to meet Service Level Agreements (SLAs) and to improve resource uti...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
MANSCI
2008
116views more  MANSCI 2008»
13 years 7 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou