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» Evaluating Quality of Service for Service Level Agreements
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HICSS
2002
IEEE
109views Biometrics» more  HICSS 2002»
14 years 1 months ago
Serviceflow Management: Caring for the Citizen's Concern in Designing E-government Transaction Processes
Many authorities have started to use web sites to provide services based on transactions. The guiding vision is often a process portal for citizens that provides access to the cou...
Ralf Klischewski, Ingrid Wetzel
USM
2000
14 years 16 days ago
Integrating Trading and Load Balancing for Efficient Management of Services in Distributed Systems
Due to the requirements of open service markets, the structure of networks and application systems is changing. To handle the evolving complex distributed systems, new concepts for...
Dirk Thißen, Helmut Neukirchen
DSS
2008
130views more  DSS 2008»
13 years 9 months ago
Knowledge representation concepts for automated SLA management
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Adrian Paschke, Martin Bichler
VLC
2002
153views more  VLC 2002»
13 years 8 months ago
An XML-based Quality of Service Enabling Language for the Web
In this paper, we introduce an XML-based Hierarchical QoS Markup Language, called HQML, to enhance distributed multimedia applications on the World Wide Web (WWW) with Quality of ...
Xiaohui Gu, Klara Nahrstedt, Wanghong Yuan, Duangd...
RTSS
1998
IEEE
14 years 1 months ago
A Dynamic Quality of Service Middleware Agent for Mediating Application Resource Usage
High-bandwidth applications with time-dependent resource requirements demand certain resource level assurances in order to operate correctly. Quality of Service resource managemen...
Scott A. Brandt, Gary J. Nutt, Toby Berk, James E....