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CIKM
2009
Springer
14 years 3 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
WWW
2009
ACM
14 years 9 months ago
Understanding user's query intent with wikipedia
Understanding the intent behind a user's query can help search engine to automatically route the query to some corresponding vertical search engines to obtain particularly re...
Jian Hu, Gang Wang, Frederick H. Lochovsky, Jian-T...
ANCS
2006
ACM
14 years 9 days ago
Efficient memory utilization on network processors for deep packet inspection
Deep Packet Inspection (DPI) refers to examining both packet header and payload to look for predefined patterns, which is essential for network security, intrusion detection and c...
Piti Piyachon, Yan Luo
CIKM
2007
Springer
14 years 2 months ago
Improving the classification of newsgroup messages through social network analysis
Newsgroup participants interact with their communities through conversation threads. They may respond to a message to answer a question, debate a topic, support or disagree with a...
Blaz Fortuna, Eduarda Mendes Rodrigues, Natasa Mil...
KDD
2006
ACM
180views Data Mining» more  KDD 2006»
14 years 9 months ago
Learning the unified kernel machines for classification
Kernel machines have been shown as the state-of-the-art learning techniques for classification. In this paper, we propose a novel general framework of learning the Unified Kernel ...
Steven C. H. Hoi, Michael R. Lyu, Edward Y. Chang