This paper describes the strengths and weaknesses of two usability assessment methods frequently applied to web sites. It uses case histories of WWW usability studies conducted by...
The software industry is an ideal case of information production with a high importance of knowledge and information management. This paper distinguishes information and knowledge...
Product line engineering allows for the rapid development of variants of a domain specific application by using a common set of reusable assets often known as core assets. Variabil...
We consider empirical evaluation of the availability of the deployed software. Evaluation of real systems is more realistic, more accurate, and provides higher level of confidenc...
This study examines a novel interface design for heavilyfeatured productivity software. The design includes two interfaces between which the user can easily toggle: (1) an interfa...
Joanna McGrenere, Ronald Baecker, Kellogg S. Booth