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» Evaluation of Workflow-type software products: a case study
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WSC
2001
13 years 10 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
ICSE
2007
IEEE-ACM
14 years 9 months ago
Empirical Methods in Software Engineering Research
The popularity of empirical methods in software engineering research is on the rise. Surveys, experiments, metrics, case studies, and field studies are examples of empirical method...
Walter F. Tichy, Frank Padberg
EUROMICRO
2004
IEEE
14 years 17 days ago
Using Academic Courses for Empirical Validation of Software Development Processes
Software Process Improvement needs sound empirical data gathered from a range of empirical studies such as controlled experiments or case studies. However, conducting empirical st...
Marcus Ciolkowski, Dirk Muthig, Jörg Rech
EUROMICRO
2009
IEEE
14 years 2 days ago
Sprint Planning with a Digital Aid Tool: Lessons Learnt
- Managing the product’s backlog is a major task in agile projects. This case study reports on one organization’s experiences from the transition to a backlog management tool a...
Erlend Agoy Engum, Zornitza Racheva, Maya Daneva
HICSS
2006
IEEE
160views Biometrics» more  HICSS 2006»
14 years 2 months ago
Mobile RFID - A Case from Volvo on Innovation in SCM
Utilization of Radio Frequency Identification (RFID) is often presented as improving supply chain management even though there are still few in-depth studies that support the hype...
Magnus Holmqvist, Gunnar Stefansson