Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
In the context of development methods, early collaborations between specialists (SE, HCI, business, usability experts . . . ) allows having a broader view of the development possib...
Guillaume Godet-Bar, Sophie Dupuy-Chessa, Dominiqu...
Business intelligence is a business management term used to describe applications and technologies which are used to gather, provide access to and analyze data and information abo...
This paper explores the potential of acausal modelling tools for a simple, but challenging process engineering benchmark problem. Matlab/Simulink illustrates a traditional block d...