677 search results - page 43 / 136 » Evolving standards for IT service management |
JUCS
2006
13 years 9 months ago
2006
: To date, one of the main aims of the World Wide Web has been to provide users with information. In addition to private homepages, large professional information providers, includ...
JUCS
2007
13 years 8 months ago
2007
Abstract: Knowledge management is characterized by many different activities ranging from the elicitation of knowledge to its storing, sharing, maintenance, usage and creation. Sk...
SIGUCCS
2004
ACM
14 years 2 months ago
2004
ACM
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
BPM
2008
Springer
13 years 11 months ago
2008
Springer
Abstract. This paper proposes a framework based on Service Oriented Architecture which integrates diagnostic services in the architecture of a composite service in order to improve...
ESCIENCE
2005
IEEE
14 years 2 months ago
2005
IEEE
Abstract Grid services can be composed into processes, providing a high level definition of the computations involved in terms of their data exchanges and control flow dependenci...