677 search results - page 8 / 136 » Evolving standards for IT service management |
WWW
2003
ACM
14 years 8 months ago
2003
ACM
SweetDeal is a rule-based approach to representation of business contracts that enables software agents to create, evaluate, negotiate, and execute contracts with substantial auto...
ICWS
2009
IEEE
14 years 4 months ago
2009
IEEE
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
SMC
2007
IEEE
14 years 1 months ago
2007
IEEE
Abstract— The emergence of future pervasive ICT environments, characterized by the massive proliferation of embedded electronic devices with communication and computing capabilit...
DSOM
1999
Springer
13 years 12 months ago
1999
Springer
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
DOLAP
1999
ACM
13 years 12 months ago
1999
ACM
Data Warehousing for INventory management DWIN is a production project at Telcordia aimed at providing telecommunications service providers with decision support functions for i...