Constructing presentations as stories is about presenting events that receive their relevance and meaning within the context of the presentation, and about means to define a well-...
Arturo Nakasone, Helmut Prendinger, Mitsuru Ishizu...
A supply chain is a set of organizations directly linked by flows of services from suppliers to customers. Supply chain activities range from the ordering and receipt of raw materi...
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
In this paper we extend the logic of violation proposed by [14] with time, more precisely, we temporalise that logic. The resulting system allows us to capture many subtleties of t...
We report on our ongoing practical experience in designing, implementing, and deploying PTIME, a personalized agent for time management and meeting scheduling in an open, multi-ag...
Pauline Berry, Bart Peintner, Ken Conley, Melinda ...