Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Workflow management systems require advanced transaction support to cope with their inherently long-running processes. The recent trend to distribute workflow executions requires ...
Jochem Vonk, Paul W. P. J. Grefen, Erik Boertjes, ...
Management of a modern enterprise is based on the assumption that executive reports of lower-layer management are faithful to what is actually happening in the field. As some well...
This paper presents experience with explicitly managing variability within a software architecture. Software architects normally plan for change and put mechanisms in the architec...
Professional software developers use version control systems to coordinate their work, and to provide an unwindable history of their project’s evolution. In contrast, students i...