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ASUNAM
2010
IEEE
13 years 9 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
ACSAC
1999
IEEE
13 years 12 months ago
An Application of Machine Learning to Network Intrusion Detection
Differentiating anomalous network activity from normal network traffic is difficult and tedious. A human analyst must search through vast amounts of data to find anomalous sequenc...
Chris Sinclair, Lyn Pierce, Sara Matzner
KDD
2006
ACM
157views Data Mining» more  KDD 2006»
14 years 8 months ago
Using structure indices for efficient approximation of network properties
Statistics on networks have become vital to the study of relational data drawn from areas such as bibliometrics, fraud detection, bioinformatics, and the Internet. Calculating man...
Matthew J. Rattigan, Marc Maier, David Jensen
CSCW
2012
ACM
12 years 3 months ago
Social coding in GitHub: transparency and collaboration in an open software repository
Social applications on the web let users track and follow the activities of a large number of others regardless of location or affiliation. There is a potential for this transpare...
Laura A. Dabbish, H. Colleen Stuart, Jason Tsay, J...
IJVR
2007
100views more  IJVR 2007»
13 years 7 months ago
The Impact of Social Interaction on Usability for Distributed Virtual Environments
—Distance collaboration has long been a research area for distributed Virtual Environments (VEs). In these environments people interact with the technology and each other in a co...
Ilona Heldal