Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Differentiating anomalous network activity from normal network traffic is difficult and tedious. A human analyst must search through vast amounts of data to find anomalous sequenc...
Statistics on networks have become vital to the study of relational data drawn from areas such as bibliometrics, fraud detection, bioinformatics, and the Internet. Calculating man...
Social applications on the web let users track and follow the activities of a large number of others regardless of location or affiliation. There is a potential for this transpare...
Laura A. Dabbish, H. Colleen Stuart, Jason Tsay, J...
—Distance collaboration has long been a research area for distributed Virtual Environments (VEs). In these environments people interact with the technology and each other in a co...