Level of Web experience is often a factor for which researchers attempt to control while conducting experimental studies on Web usability. It is typically measured by some means o...
Ann Chadwick-Dias, Donna P. Tedesco, Thomas S. Tul...
This paper discusses some of the methodological challenges that can be encountered when usability testing with visually impaired users. These include (1) the need for customized t...
In this paper, we introduce the concept of ”user policies”. The objective of policies is to specify user preferences in terms of presentation and interaction with information. ...
Studies have repeatedly shown that users are increasingly concerned about their privacy when they go online. In response to both public interest and regulatory pressures, privacy ...
The real needs of end users of software technology are often neglected until it is too late. An approach is outlined that puts people before technology, and investigates the real ...