This paper shares our experience with a strategic design project for defining the key user experience scenarios for utilizing location information available on mobile devices. Whi...
This paper sums up lessons learned from a sequence of cooperative design workshops where end users were enabled to design mobile systems through scenario building, role playing, a...
We conducted a 6-month project with a physical therapy clinic, involving equal parts ethnographic fieldwork and rapid prototyping. It differed from most reported user-informed des...
This paper clarifies two common patterns of multitasking on the Web, namely Multiple Tasks (MT) and Multiple Session Task (MST). To support both of these, the task concept needs t...
According to the Free Software Movement, the user ought to have "the freedoms to make changes, and to publish improved versions" and "to study how the program works...
Gifford Cheung, Parmit Chilana, Shaun K. Kane, Bra...